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If city council determines that the franchisee has violated or failed to comply with the provisions of this chapter or of a franchise agreement or permit required thereunder, the city council shall determine the appropriate action to take considering the nature, circumstances, extent and gravity of the violation as reflected by one or more of the following factors:

A. Whether the misconduct was egregious.

B. Whether substantial harm resulted.

C. Whether the violation was intentional.

D. Whether there is a history of prior violations of the same or other requirements.

E. Whether there is a history of overall compliance.

F. Whether the violation was voluntarily disclosed, admitted or cured. [Ord. 2018-09-015 § 1].